Privacy Policy

Last updated: October 30, 2019

SwitchedLink Professional Services Ltd. (“us”, “we”, or “our”) operates the website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to: Name, Email Address, Company Name & Address and Contact Phone Number.

While using our Service, we may ask you to provide us with access to your data or information stored on your behalf by a third party that may contain sensitive or private content. Private information that we may request access to could include but is not limited to: Email Metadata and Calendar Metadata. 

Email Metadata:

We use this data to help you reconstruct your communication activity for any given day. By searching for Sent Email Metadata, we can help you reconstruct who you contacted and via Subject Headers and snippets, and summarize the conversation.  

Calendar Metadata:

We use this data to help you reconstruct your meeting and scheduled activity for any given day. Via Meeting Organizer, Headers, Location and Duration Headers, we help you quantify the time invested in any of these activities.

We don’t share or store any of this information with any person other than you. We don’t even store the raw metadata, instead It is presented through our interface to you in a manner to help you report time spent on activity. You can chose to save these summaries as part of your time reporting in which case, only the content you highlight and edit is stored on our servers. 

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information and establish your session with our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you cannot use our Service.

Service Providers

We may employ third party companies and individuals to help facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties may be granted read access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena when that law or subpoena applies to the jurisdiction of Canada.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.